Returns

For returns, please enter your information at the bottom of this page so a consultant can assist you with your exchange. Please do not send items back without authorization. This is so we can track your returns and get you taken care of promptly.

CONTACT US

Hours: Monday - Friday, 10 AM- 4 PM AZ Time, not including holidays. 

 At JFR, our staff is 100% dedicated to making your experience with us the very best possible. Is there something we can help you with? Please let us know by emailing us at JFRhelp@gmail.com. We’ll respond to your email within 48 hours.

 TEXT US: Customer Service via text message: ‪(480) 744-7230‬

 TEXT PHOTO: for FREE Henna Consultation: (480) 221-0976

 CALL US: (800) 831-8240 - If you receive an auto-message please leave a detailed message and one of our beauty consultants will return your call within 24 hours.

 PRESS INQUIRIES: paula@justforredheads.com

 

Shipping & Returns:

At Just for Redheads, we value your input! It helps us to improve our future products and services. If for any reason you are not satisfied with your purchase, you may return the unused portion for a full refund or exchange within 30 days of purchase.

Simply mail the item(s) back within 30 days, and request a refund, exchange, or store credit. We will get you taken care of promptly.

 

Hair Extension Returns: All Returnable and Refundable! We understand it's hard to find the perfect color match. If what you ordered does not work, you can send it back for an exchange or FULL refund!

 

Customer Privacy Policy

At JFR your personal information is completely protected. We do not sell or rent our mailing lists to anyone. We respect the complete privacy wishes of our clients.

Safe Shopping Policy

We assure that your credit card information through our Just for Redheads website is 100% safe. There is no other access to your information, and we guarantee it. 

JFR Shipping Options 

JFR proudly serves the beauty needs of redheads all over the world! For our US customers, we offer a variety of shipping methods depending on your needs.

Free U.S. USPS 1st Class shipping on qualifying orders ($35+) (ships same day, arriving in 5-7 business days)                                                                                                          

  • USPS Expedited 1st Class (ships same day, arriving in 4-5 business days)
  • USPS Priority 2-3 Day (ships same day, arriving in 2-3 business days)
  • Priority (Ships same day, arriving next business day by 5pm)

For our international customers, we ship with the lowest possible international shipping rates. Please note, we cannot be responsible for any customs charges that an individual country may unfortunately impose.