Customer Service/Shipping

 

*SERVICES HIGHLIGHTED IN YELLOW DELAYED DUE TO CORONAVIRUS (ARRIVAL TIMES MAY VERY)*

 

USPS Priority 2 Day now 2-3 Days (ships same day, arriving in 2-3 business days)

 

FedEx Priority now 1-2 Days(Ships same day, arriving next business day or day after by 5pm)

 

 

JFR Customer Care

At JFR, our staff is 100% dedicated to making your experience with us the very best possible. Is there something we can help you with? Please let us know by emailing us at JFRhelp@gmail.com or call (800) 831-8240 M - F after 2PM(AZ Time) 

Complete Customer Assurance Policy

At Just for Redheads, we value your input! It helps us to improve our future products and services. In order to qualify for a refund items must be unopened and unused. Newly opened items or gifts may be returned to the address provided below for a store credit or exchange. If you are not completely satisfied with the products purchased from JFR, Simply mail the item(s) back, and request a refund, exchange, or store credit. We will get you taken care of promptly (We’ll even pay the return shipping fee)! For hair see below-

 

JFR HAIR RETURNS: We hope you can understand that once a hair product is worn, it cannot be returned/exchanged due to health violations. We ship all of our hair products in a clear colored bag making it easier to verify that the color will be a match for you. We thank you for your understanding on this matter and for helping keep other Redheads safe!

 

JFR has earned a top customer service award by an independent Yahoo survey for 24 consecutive years. We are also a certified Google Trusted Store.

Mailing Address

JFR
16622 North 91st Street
Bldg B, Suite 101
Scottsdale, Arizona 85260

Customer Privacy Policy

At JFR your personal information is completely protected. We do not sell or rent our mailing lists to anyone. We respect the complete privacy wishes of our clients.

Safe Shopping Policy

We assure that your credit card information through our JFR web site is 100% safe. There is no other access to your information, and we guarantee it. 

JFR Shipping Options 

JFR proudly serves the beauty needs of redheads the world over! For our US customers, we offer a variety of shipping methods depending on your needs.

 Free U.S. USPS 1st Class shipping on qualifying orders (ships same day, arriving in 5-7 business days)                                                                                                          

USPS Expedited 1st Class (ships same day, arriving in 4-5 business days)

*SERVICES HIGHLIGHTED IN YELLOW DELAYED DUE TO CORONAVIRUS (ARRIVAL TIMES MAY VERY)*

USPS Priority 2-3 Day (ships same day, arriving in 2-3 business days)

FedEx Priority (Ships same day, arriving next business day by 5pm)

For our international customers, we ship with the lowest possible international shipping rates.
Please note, we cannot be responsible for any customs charges that an individual country may unfortunately impose.